According to the IRS,
this upcoming week, the week of Presidents’ Day, is its busiest week of the
year with regard to call volume. It makes sense to call the IRS for complex tax
problems, but with an average wait time of 18 minutes, it might be more efficient
to find the answers to common questions from other sources. Here are some of
the common questions that taxpayers ask during the tax season:
What is the status of my
Many taxpayers contact
the IRS to check on the status of their refund. Generally, you can expect to
receive a refund in less than 21 days. Instead of calling the IRS, you can
easily check the status of your refund through Where’s My Refund? This IRS service
is also available on the newly updated IRS Smartphone app: IRS2Go. The IRS
updates it once a day.
What if I didn’t get a
If you are an employee,
you need to your Form W-2 in order to complete your tax return. If you don’t
get the form from your employer, you must first contact your employer. If after
contacting your employer you still do not receive the form, you need to contact
the IRS. The IRS will send a request your employer and may issue you a
substitute for W-2, Form 4852.
Can I get a copy of my
tax return or transcript?
You can easily order a
copy of a return or transcript on the IRS.gov website, on the IRS2Go mobile app
or by mailing the IRS a completed Form 4506-T.
What if I can’t pay the
Even if you cannot pay
you tax responsibility in full, you must pay as much as you can. After filing
your return, you may consider applying for a debt payment plan such as
Installment Agreement or Offer in Compromise. Remember that filing of the tax
return is essential, even if you can only pay a small portion of what you owe.
From where can I get
help in preparing the return?
For simple tax return
preparation, you may use IRS Free File on which you can use leading tax
software to e-file your taxes for free. You can also visit an IRS tax preparation
site in your neighborhood where IRS-certified volunteers help you to prepare
tax return for free. Find the IRS center near you by searching for “Free Tax
Help” on the IRS website, IRS.gov.